Termini e condizioni del servizio
Shipping times for customized MADE TO ORDER products vary from 7-10 working days.
The products on the DISCOUNT will be shipped within 24 / 48h of purchase.
Shipping costs vary depending on the area:
- ITALY Express Tracked Shipping 24h 10€
- EUROPE Express Tracked Shipping 48h 20 €
- WORLD Express Tracked Shipping 72h 30 €
If you need to return or exchange your order for any reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving the order. You can return the product in exchange for a shopping voucher, a different product or a direct refund with the original payment method.
We ask you to take note of the following exceptions to our return and exchange policy:
Here are some examples of common exceptions.
- Items in the “MADE TO ORDER” section can be returned as long as they are not CUSTOMIZED (OUTER THIGH)
- Returned items must still have the label and must be returned in the original packaging
- Returned items must not show visible signs of wear or use
To initiate a return or exchange, complete the following steps:
Send an email to “firstname.lastname@example.org” specifying NAME, SURNAME, ORDER ID and insert in the subject “ORDER RETURN # …”
Additional shipping costs are charged to the customer.